At Wave, consulting is at the center of what we do and who we are. Since the late ’90s, our advising first ethos has empowered us to develop a personalized solution for each client’s individual needs compared to a catch-all offering. We work closely with our customers throughout Newark, spending resources and time so that we have a total understanding of their challenges and goals and can create a personalized approach to strategic digital transformation.

Back Office Modernization

The Back Office is the heart of your business. If your workflows have numerous blockers, the resulting productivity loss will multiply throughout your entire organization. For example, let’s say a company onboards a new client in minutes but requires a long time to spin up a new employee or vendor. That’s a challenge because both your employees' abilities and your vendor’s products play a crucial role in providing exceptional service to the customer. Therefore, if those pieces are not operating smoothly, your customer is ultimately the one who is disadvantaged. Your Front Office can only be as efficient as your Back Office, and both must be considered during a strategic digital transformation.

 
 
 

Business Intelligence

At Wave, our competence includes a thorough understanding of your business processes as well as the software that aptly delivers intelligent information. We ask the right questions and can define the right data to resolve questions such as:
  • What happened?
  • When did it happen?
  • Why did it happen?
  • Who was involved?
  • Will it happen again?
  • What will happen if we change x or y?

 
 
 

Data Migration

Mapping out a plan is the most crucial part of a migration. Every migration requires a certain amount of strategic digital transformation of the information moving from the source repository to the destination. Considerations must include folder structure, metadata mapping, security, search capabilities, and many other elements that will enable users to find pertinent content. It’s imperative that you take the time to understand the problems you have and what is needed to move ahead.

 
 
 

Intelligent Information Management

It is widely accepted that the modern business requires multiple sources to collect information whether it’s a HCM, ERP, ECM, or CRM. Regardless of which tool you’re using, it holds important business data and content that is imperative to the success of your business. Both businesses and their clients need data from multiple sources to complete tasks, and this adds additional challenges if that information is not easily attainable. The conventional method was to pull data into a central repository but this approach is not viable forever as one tool can’t maintain everything, particularly in some SMBs and enterprise organizations.